Start with the customer’s next step
Decide whether the page should lead to a call, booking, quote, WhatsApp message, or preorder inquiry. A website can look polished and still be confusing if that action is buried.
Ask what is truly included
Confirm the page limit or section limit, how much copy help is included, who supplies photos, how forms work, how many revision rounds you receive, and what counts as a new request.
Know every ongoing cost
Separate the website-production price from domain renewal, hosting, business email, paid form services, maintenance, and optional updates. Ask what continues working if you decline a monthly care plan.
Confirm ownership and access
Your domain and hosting accounts should be registered in your name whenever possible. Ask whether you receive the finished source files and whether another developer can maintain the site later.
Understand the timeline trigger
A useful timeline says when the clock starts: usually after payment, accurate content, usable photos, and required account access are received. It should also explain what happens when the customer is late supplying something.
Check the proof honestly
A fictional sample can demonstrate design skill and structure, but it is not a client testimonial or a measured business result. Look for clear labelling and avoid promises of guaranteed traffic, rankings, or revenue.
Read the cancellation and revision terms
Before paying, understand when work is considered started, what the initial payment covers, when the balance is due, how feedback must be submitted, and what happens if the project pauses.
The Tristan Web Studio Starter Website is $699 CAD and begins with a free fit check. No payment is taken until I confirm that the package fits and send the written scope.